Horizon Hearing & Tinnitus
Hearing Aid Repair in Walla Walla, WA
Comprehensive repair solutions in Walla Walla
Hearing Aid Repair Services in Walla Walla
At Horizon Hearing & Tinnitus, we understand how crucial your hearing aids are to your daily life. Our expert team provides comprehensive hearing aid repair services for all major manufacturers and models. Whether you’re experiencing sound quality issues, physical damage, or technical malfunctions, our skilled professionals can diagnose and resolve problems quickly, often offering same-day service to minimize disruption to your life.
Our repair services go beyond simple fixes. We perform in-office repairs to address underlying issues, provide professional deep cleanings to extend device life, and coordinate with manufacturers for warranty claims when needed. We maintain a fully equipped repair lab on-site, allowing us to handle many repairs without sending your devices away.
Expert repairs you can trust
Choose Horizon for Your Repair Needs
When you choose Horizon Hearing & Tinnitus for hearing aid repair in Walla Walla, you’re selecting a practice with the technical expertise to handle any repair challenge. Our team specializes in diagnosing and fixing complex hearing aid issues, from intermittent sound problems to physical damage. We work on all major brands and models, using genuine manufacturer parts and approved repair protocols to ensure your devices perform like new.
Our convenient location makes us easily accessible from anywhere in Walla Walla County. We offer same-day repairs for many common issues, and our on-site repair lab means faster turnaround times compared to sending devices to distant service centers. For repairs requiring manufacturer expertise, we coordinate directly with companies to expedite the process.
When you trust us with your hearing aid repairs, you’re getting comprehensive work, quality repairs using proper tools and techniques – ensuring your devices deliver the clear sound quality you depend on.
Your Questions Answered
Frequently asked questions
We understand you may have questions about hearing aid fittings, what to expect during your appointment, and how we ensure your devices work perfectly for your lifestyle. Dr. Whitney Jacky, Au.D., CH-TM, with extensive experience in audiology and tinnitus management, has compiled answers to the most frequently asked questions.
Most minor hearing aid repairs can be completed same-day at our Walla Walla location. For more complex issues requiring manufacturer parts, repairs typically take 7-10 business days.
We can often repair water-damaged hearing aids, though success depends on the extent of damage and how quickly you bring them in. If you've gotten your hearing aids wet, remove the batteries immediately and bring them to our Walla Walla office as soon as possible for the best chance of repair.
Yes, we understand hearing aids are essential and offer same-day repair services for many common issues. Walk-ins are welcome at our Walla Walla office, though calling ahead at (509) 876-0555 helps ensure we can address your needs promptly.
Every hearing aid repair at Horizon Hearing & Tinnitus includes a complimentary professional deep cleaning. Regular cleanings help prevent many common problems and extend the life of your devices.
Absolutely. We handle warranty claim coordination with all major hearing aid manufacturers. Our team will determine if your repair qualifies for warranty coverage and manage the entire claims process on your behalf.
We repair all major hearing aid brands including Phonak, Oticon, ReSound, Signia, Starkey, Widex, and many others. Our technicians are trained to work on both current models and older devices, using proper manufacturer-approved repair protocols.
Regular maintenance helps prevent many repair issues. Store your hearing aids in a dry case when not wearing them, clean them daily with a soft cloth, replace wax guards as recommended, keep them away from moisture and extreme temperatures, and schedule professional cleanings every 3-6 months at our Walla Walla office.
First, try replacing the battery and cleaning any visible wax or debris. If that doesn't help, bring the device to our Walla Walla office as soon as possible. The sooner we can diagnose the problem, the better chance we have of preventing further damage and completing a quick repair.
Hear From Our Customers
What Our Customers Say
Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.
Hearing Care by Horizon Hearing & Tinnitus
The Horizon Hearing Difference
At Horizon Hearing & Tinnitus, we combine personalized solutions, expert care, cutting-edge technology, and comprehensive ongoing support to create an unparalleled hearing healthcare experience in Walla Walla.
Personalized Solutions
Tailored hearing solutions designed to meet your needs.
Expert Audiologist
Dr. Jacky, Au.D., CH-TM, provides exceptional audiology care.
Cutting-Edge Technology
Advanced hearing aids plus FDA-approved Lenire therapy.
Comprehensive Support
Ongoing adjustments, cleanings, repairs, and insurance assistance.
