we've moved

  • 614 E Alder St #2, Walla Walla, WA 99362
Call 509-876-0555
Let’s Connect
Call

we've moved

  • 614 E Alder St #2, Walla Walla, WA 99362

Horizon Hearing & Tinnitus

Hearing Aid Fitting in Walla Walla, WA

Call 509-876-0555
Let’s Connect

Comprehensive fitting process in Walla Walla

Hearing Aid Fitting Services Tailored to You

At Horizon Hearing & Tinnitus, we understand that proper hearing aid fitting is the cornerstone of successful hearing improvement. Our comprehensive fitting process begins with a detailed lifestyle assessment, ensuring your hearing aids seamlessly integrate into your daily activities throughout Walla Walla’s vibrant community. Whether you’re enjoying local concerts and events, participating in community activities, or simply conversing with neighbors downtown, we program your devices to perform optimally in the environments that matter most to you.

Our hearing aid fitting process incorporates advanced real-ear measurements and verification procedures that go beyond basic programming. Dr. Whitney Jacky and our team utilize state-of-the-art equipment to ensure your hearing aids deliver precise amplification tailored to your unique hearing profile. We take time to educate you on proper use, care, and maintenance while providing hands-on practice in our comfortable office. This personalized approach, combined with our commitment to follow-up care, ensures you experience the full benefits of properly fitted hearing aids from day one.

Call 509-876-0555
Let’s Connect

Local expertise meets personalized care

Why Choose Horizon Hearing

When you choose Horizon Hearing & Tinnitus for your hearing aid fitting needs, you’re selecting a practice that combines cutting-edge technology with genuine local care. Dr. Whitney Jacky, Au.D., CH-TM, brings specialized expertise in both hearing aid fitting and tinnitus management, offering comprehensive solutions that many practices can’t provide. As the new owner of this established Walla Walla location, she’s invested in building lasting relationships with our patients and ensuring each fitting exceeds expectations.

We proudly serve the entire Walla Walla Valley with a patient-centered philosophy that prioritizes your comfort and success. Our hearing aid fitting services include unlimited adjustments during your adaptation period, ensuring your devices work perfectly whether you’re at Pioneer Park or shopping downtown.

With our “Hear life clearly. Manage tinnitus effectively” approach, we address all aspects of your hearing health. Call us at (509) 876-0555 to schedule your personalized hearing aid fitting consultation and discover why better hearing truly is on the horizon.

Call 509-876-0555
Let’s Connect

Your Questions Answered

Frequently asked questions

We understand you may have questions about hearing aid fittings, what to expect during your appointment, and how we ensure your devices work perfectly for your lifestyle. Dr. Whitney Jacky, Au.D., CH-TM, with extensive experience in audiology and tinnitus management, has compiled answers to the most frequently asked questions.

A comprehensive hearing aid fitting at Horizon Hearing & Tinnitus typically takes 60-90 minutes. This includes device programming, real-ear measurements, orientation, and practice time to ensure you're comfortable with your new hearing aids.

During your fitting appointment, we program your hearing aids based on your audiogram, perform real-ear measurements to verify appropriate amplification, teach you insertion and removal techniques, review care and maintenance, and ensure you're comfortable with all device features.

We recommend follow-up adjustments at two weeks, one month, and three months after your initial fitting. After that, annual check-ups help maintain optimal performance, though we're always available if you need adjustments sooner.

Yes, hearing aids can be reprogrammed to accommodate changes in your hearing. At Horizon Hearing & Tinnitus, we monitor your hearing health and adjust your devices as needed to ensure continued optimal performance.

Hearing aid fitting fees vary based on the technology level and services included. We offer transparent pricing and work with many insurance plans. Contact us at (509) 876-0555 for specific pricing information.

Comfort is crucial for successful hearing aid use. We provide unlimited adjustments during your adaptation period and can modify ear molds or recommend different styles if needed to ensure complete comfort.

Yes, Dr. Whitney Jacky specializes in both hearing aid fitting and tinnitus management. Many modern hearing aids include tinnitus masking features that we can program as part of your comprehensive treatment plan.

Yes, a current hearing evaluation is essential for proper hearing aid fitting. We provide comprehensive hearing assessments at our Walla Walla office to ensure accurate programming of your devices.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Vince CannoneVince Cannone ★★★★★ I cannot say enough great things about Horizon Hearing & Tinnitus. This is, without a doubt, the best doctor’s office experience I have ever had.At 67 years old, I hadn't experienced hearing issues until recently. Honestly, I think a phobia of having something visible hanging off my ears kept me away from hearing tests for many years. I finally met Dr. Jacky, and I am so glad I did. She makes you feel like you are her only patient; her genuine concern and passion for people are evident immediately.She introduced me to the newest technology, I personally call them "micro buds." They are manufactured by Oticon and fit right inside the ear, they are unbelievably comfortable, and you can hardly see them. There is nothing on the outside of the ear showing that you’re wearing them. If you’ve been avoidant like I was, I urge you to see this team. There is now a simple, invisible solution.The staff makes you feel like family. Michael was my first contact and was incredible, taking all the time in the world to answer my questions. Emily is equally wonderful at the front desk and makes you feel so welcome. Finally, Rose, the hearing aid assistant, is amazing with follow-up care and making sure every adjustment is perfect.Don't let a phobia hold you back. See Dr. Jacky and her team, they are truly amazing!!!Bill HenryBill Henry ★★★★★ DR Jacky Whitney and her staff are Angels from Heaven. This was by far the best Dr office I have ever been to. They took care of all my hearing concerns and treated me like family. I would highly recommend Horizon Hearing & Tinnitus where the caring never stops. You owe it to yourself to drop by thier office and fell the Heat felt warmth for you as a person and a patient I know I did . Thank you Dr Jacky Whitney and you wonderful staff for the care and kindness you bring to are small town. We are lucky to have you Horizon Hearing & Tinnitus a office with a ❤️ 💙 💜 💖 💗 💘. Bill Henryyvonne carrollyvonne carroll ★★★★★ DaytrekDaytrek ★★★★★ Horizon Hearing and Tinnitus is a great locally owned audiology company. Dr. Jacky is professional and thorough. Highly recommended.Ben BairBen Bair ★★★★★ Absolutely fantastic help. Great customer service. I will be back to support this business in the future.Michael AndersonMichael Anderson ★★★★★ Shelley WeissShelley Weiss ★★★★★ Clinic responded in timely manner and as I am out of state and country proceeded with all the necessary device forms ahead of time. My first consultation was via Zoom. They then were able to see me the next week and then followed up to confirm the appointment and that my device was received. Dr Jakey and all other personnel were very professional, reassuring, helpful and friendly. Their instructions as well as the device’ were excellent and comprehensive.John QuanrudJohn Quanrud ★★★★★ Everyone was friendly and efficientIt was a long drive but well worth the tripJim BrewingtonJim Brewington ★★★★★ Ronald StillerRonald Stiller ★★★★★ Went in only for a cleaning, but Service was quick, friendly, outstanding, and most importantly successful. Since now, I can hear better!Always available, always helpful.Lorri Diane ElkingtonLorri Diane Elkington ★★★★★ Very efficient and friendly service!Jimmie WilkinsJimmie Wilkins ★★★★★ Dr. Jacky is thoughtful, engaging, and personalizes each visit.Di GabrielDi Gabriel ★★★★★ Fantastic!!!!Jocelynn MclaughlinJocelynn Mclaughlin ★★★★★ I absolutely love the sound audiology and hearing clinic in downtown Walla Walla. Jacky, the audiologist and Rebecca, the front desk receptionist are amazing. I had a lot of traumatic experiences with doctors growing up, so I had a lot of anxiety about going in for an appointment. But they put me right at ease and made the appointment super easy for me and they were total sweethearts! I was super impressed, and I highly recommend them to anyone!Kate RobertsKate Roberts ★★★★★ We were in Walla Walla for the Bonnie Raitt concert. Guess who forgot their hearing aid charger🙄. We walked into the beautiful office, met cheerfully by Kynda at the desk. Soon, Amanda joined us and heard the story. We left with the perfect loaner charger and cord. We happily signed the loaner agreement for a generous two weeks, with no charge!Thank you ladies, you two made our trip even better.Kate RobertsJohn DonyJohn Dony ★★★★★ Mike S.Mike S. ★★★★★ Dr. Jacky is as clinical and knowledgeable of a Doctor as you’ll find... Not just the Tri-Cities/Walla Walla area, but one of the very best Audiologists in the Pacific Northwest.Gregory DeerGregory Deer ★★★★★ They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.Connor StoneConnor Stone ★★★★★ This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!Bob BonsteadBob Bonstead ★★★★★ Great new Audiology facility in downtown Walla Walla. On Main Street near the Wine Thief and the Public House. I'm a client and really appreciate the Staff. Good prices and services for hearing aids, batteries, and accessories.Tom JohnsTom Johns ★★★★★ I suggest Sound Audiology & Hearing Aids in Walla Walla for all your hearing aid needs. The owner Lori Lovato treats you as if she has known you for years. Even if it is your first time in their office. She listens to your needs and offers solutions. She makes sure the product she sells you performs the way you need it to. Her office manager Edy does a terrific job. She calls you a day or two ahead of your appointment to remind you. I can't say enough good about the way I was treated. I'll be back again.Don McCombsDon McCombs ★★★★★ I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!js_loader

Hearing Care by Horizon Hearing & Tinnitus

The Horizon Hearing Difference

At Horizon Hearing & Tinnitus, we combine personalized solutions, expert care, cutting-edge technology, and comprehensive ongoing support to create an unparalleled hearing healthcare experience in Walla Walla.

Personalized Solutions

Tailored hearing solutions designed to meet your needs.

Expert Audiologist

Dr. Jacky, Au.D., CH-TM, provides exceptional audiology care.

Cutting-Edge Technology

Advanced hearing aids plus FDA-approved Lenire therapy.

Comprehensive Support

Ongoing adjustments, cleanings, repairs, and insurance assistance.

×
js_loader

Request Callback

Ready to improve your hearing? Our team is here to help. Request a no-obligation call or schedule your hearing assessment today.

Don't Miss the Sounds That Matter Most

Schedule your hearing evaluation today and take the first step toward better hearing and living.

Call 509-876-0555
Let’s Connect
Call Horizon