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  • 614 E Alder St #2, Walla Walla, WA 99362
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  • 614 E Alder St #2, Walla Walla, WA 99362

Horizon Hearing & Tinnitus

Hearing Aids in Walla Walla, WA

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Discover better hearing in Walla Walla

Hearing Aid Solutions for Walla Walla Residents

At Horizon Hearing & Tinnitus, we understand that every patient’s hearing journey is unique. Located conveniently in the heart of Walla Walla, our practice brings cutting-edge hearing aid technology and personalized care to the valley community. Dr. Whitney Jacky, Au.D., CH-TM, leads our team with specialized expertise in both hearing aids and tinnitus management, offering comprehensive solutions that go beyond simple amplification.

Our Walla Walla clinic provides access to the latest digital hearing aid technology from multiple manufacturers, ensuring we can match you with the perfect device for your lifestyle. Whether you’re enjoying conversations at community gatherings, attending local events, or experiencing all the sounds our vibrant area has to offer, we offer hearing aids with advanced features like Bluetooth connectivity, rechargeable batteries, and superior noise reduction.

We also provide complimentary consultations and work with insurance providers to help maximize your benefits, making better hearing more accessible for all Walla Walla residents.

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Your trusted hearing partner in Walla Walla

Why Choose Horizon Hearing & Tinnitus

What sets Horizon Hearing & Tinnitus apart in Walla Walla isn’t just our advanced hearing aid technology—it’s our commitment to patient-centered care and our unique dual expertise in hearing aids and tinnitus management. As a locally owned practice, we’re invested in our community’s hearing health, bringing a fresh, hopeful approach that focuses on enhancing your quality of life rather than simply selling devices. Our mission, “Hear life clearly. Manage tinnitus effectively,” reflects our comprehensive approach to auditory wellness.

Unlike hearing aid chains or online retailers, we provide personalized care plans tailored to each patient’s needs, lifestyle, and budget. Dr. Jacky’s specialized training allows us to address complex cases where hearing loss and tinnitus intersect, offering solutions that many other providers can’t match.

With our bright, welcoming office atmosphere and commitment to excellence, we make the journey to better hearing a positive experience. At Horizon Hearing & Tinnitus, better hearing truly is on the horizon.

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Your Questions Answered

Frequently asked questions

We understand you may have questions about hearing aid fittings, what to expect during your appointment, and how we ensure your devices work perfectly for your lifestyle. Dr. Whitney Jacky, Au.D., CH-TM, with extensive experience in audiology and tinnitus management, has compiled answers to the most frequently asked questions.

At Horizon Hearing & Tinnitus, we offer a full range of hearing aid styles, including invisible-in-canal (IIC), completely-in-canal (CIC), in-the-ear (ITE), receiver-in-canal (RIC), and behind-the-ear (BTE) models. Each style offers different benefits, and we'll help you choose the best option based on your hearing loss severity, lifestyle, and personal preferences.

Hearing aid costs vary based on technology level and features. We offer devices at multiple price points and work with our insurance specialist to help maximize your benefits. We also provide flexible payment options and comprehensive care plans that include warranties, adjustments, and ongoing support to protect your investment.

Prescription hearing aids are professionally fitted and programmed based on comprehensive hearing tests, offering superior sound quality and customization. OTC devices are self-fitted and limited to mild hearing loss. At Horizon Hearing & Tinnitus, we provide prescription devices with ongoing professional support to ensure optimal performance.

With proper care, most hearing aids last 5-7 years. We offer comprehensive care plans that include regular maintenance, cleanings, and repairs to extend your devices' lifespan. Our Walla Walla clinic provides both warranty and out-of-warranty repair services for all manufacturers.

Yes, many modern hearing aids include tinnitus management features. Dr. Jacky's specialized tinnitus training allows us to program devices specifically for tinnitus relief. We also offer additional tinnitus treatments, making us Walla Walla's most comprehensive hearing and tinnitus center.

Absolutely. We service and repair hearing aids from all manufacturers, not just devices purchased from us. Our repair services include diagnostics, cleaning, and coordination with manufacturers when needed. We even offer loaner devices while yours are being repaired.

We partner with multiple leading hearing aid manufacturers to offer the widest selection of options. This independence allows us to recommend the best devices for your specific needs rather than being limited to a single brand's offerings.

Common signs include frequently asking people to repeat themselves, turning up the TV volume, difficulty hearing in noisy environments, or missing parts of conversations. We offer complimentary hearing assessments at our Walla Walla clinic to determine if hearing aids would benefit you.

Our unique combination of hearing aid expertise and specialized tinnitus management, led by Dr. Whitney Jacky, sets us apart. We're locally owned, offer personalized care plans, and maintain a bright, hopeful approach to hearing health. Our commitment to patient-centered care means we focus on your overall quality of life, not just selling devices.

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Vince CannoneVince Cannone ★★★★★ I cannot say enough great things about Horizon Hearing & Tinnitus. This is, without a doubt, the best doctor’s office experience I have ever had.At 67 years old, I hadn't experienced hearing issues until recently. Honestly, I think a phobia of having something visible hanging off my ears kept me away from hearing tests for many years. I finally met Dr. Jacky, and I am so glad I did. She makes you feel like you are her only patient; her genuine concern and passion for people are evident immediately.She introduced me to the newest technology, I personally call them "micro buds." They are manufactured by Oticon and fit right inside the ear, they are unbelievably comfortable, and you can hardly see them. There is nothing on the outside of the ear showing that you’re wearing them. If you’ve been avoidant like I was, I urge you to see this team. There is now a simple, invisible solution.The staff makes you feel like family. Michael was my first contact and was incredible, taking all the time in the world to answer my questions. Emily is equally wonderful at the front desk and makes you feel so welcome. Finally, Rose, the hearing aid assistant, is amazing with follow-up care and making sure every adjustment is perfect.Don't let a phobia hold you back. See Dr. Jacky and her team, they are truly amazing!!!Bill HenryBill Henry ★★★★★ DR Jacky Whitney and her staff are Angels from Heaven. This was by far the best Dr office I have ever been to. They took care of all my hearing concerns and treated me like family. I would highly recommend Horizon Hearing & Tinnitus where the caring never stops. You owe it to yourself to drop by thier office and fell the Heat felt warmth for you as a person and a patient I know I did . Thank you Dr Jacky Whitney and you wonderful staff for the care and kindness you bring to are small town. We are lucky to have you Horizon Hearing & Tinnitus a office with a ❤️ 💙 💜 💖 💗 💘. Bill Henryyvonne carrollyvonne carroll ★★★★★ DaytrekDaytrek ★★★★★ Horizon Hearing and Tinnitus is a great locally owned audiology company. Dr. Jacky is professional and thorough. Highly recommended.Ben BairBen Bair ★★★★★ Absolutely fantastic help. Great customer service. I will be back to support this business in the future.Michael AndersonMichael Anderson ★★★★★ Shelley WeissShelley Weiss ★★★★★ Clinic responded in timely manner and as I am out of state and country proceeded with all the necessary device forms ahead of time. My first consultation was via Zoom. They then were able to see me the next week and then followed up to confirm the appointment and that my device was received. Dr Jakey and all other personnel were very professional, reassuring, helpful and friendly. Their instructions as well as the device’ were excellent and comprehensive.John QuanrudJohn Quanrud ★★★★★ Everyone was friendly and efficientIt was a long drive but well worth the tripJim BrewingtonJim Brewington ★★★★★ Ronald StillerRonald Stiller ★★★★★ Went in only for a cleaning, but Service was quick, friendly, outstanding, and most importantly successful. Since now, I can hear better!Always available, always helpful.Lorri Diane ElkingtonLorri Diane Elkington ★★★★★ Very efficient and friendly service!Jimmie WilkinsJimmie Wilkins ★★★★★ Dr. Jacky is thoughtful, engaging, and personalizes each visit.Di GabrielDi Gabriel ★★★★★ Fantastic!!!!Jocelynn MclaughlinJocelynn Mclaughlin ★★★★★ I absolutely love the sound audiology and hearing clinic in downtown Walla Walla. Jacky, the audiologist and Rebecca, the front desk receptionist are amazing. I had a lot of traumatic experiences with doctors growing up, so I had a lot of anxiety about going in for an appointment. But they put me right at ease and made the appointment super easy for me and they were total sweethearts! I was super impressed, and I highly recommend them to anyone!Kate RobertsKate Roberts ★★★★★ We were in Walla Walla for the Bonnie Raitt concert. Guess who forgot their hearing aid charger🙄. We walked into the beautiful office, met cheerfully by Kynda at the desk. Soon, Amanda joined us and heard the story. We left with the perfect loaner charger and cord. We happily signed the loaner agreement for a generous two weeks, with no charge!Thank you ladies, you two made our trip even better.Kate RobertsJohn DonyJohn Dony ★★★★★ Mike S.Mike S. ★★★★★ Dr. Jacky is as clinical and knowledgeable of a Doctor as you’ll find... Not just the Tri-Cities/Walla Walla area, but one of the very best Audiologists in the Pacific Northwest.Gregory DeerGregory Deer ★★★★★ They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.Connor StoneConnor Stone ★★★★★ This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!Bob BonsteadBob Bonstead ★★★★★ Great new Audiology facility in downtown Walla Walla. On Main Street near the Wine Thief and the Public House. I'm a client and really appreciate the Staff. Good prices and services for hearing aids, batteries, and accessories.Tom JohnsTom Johns ★★★★★ I suggest Sound Audiology & Hearing Aids in Walla Walla for all your hearing aid needs. The owner Lori Lovato treats you as if she has known you for years. Even if it is your first time in their office. She listens to your needs and offers solutions. She makes sure the product she sells you performs the way you need it to. Her office manager Edy does a terrific job. She calls you a day or two ahead of your appointment to remind you. I can't say enough good about the way I was treated. I'll be back again.Don McCombsDon McCombs ★★★★★ I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!js_loader

Hearing Care by Horizon Hearing & Tinnitus

The Horizon Hearing Difference

At Horizon Hearing & Tinnitus, we combine personalized solutions, expert care, cutting-edge technology, and comprehensive ongoing support to create an unparalleled hearing healthcare experience in Walla Walla.

Personalized Solutions

Tailored hearing solutions designed to meet your needs.

Expert Audiologist

Dr. Jacky, Au.D., CH-TM, provides exceptional audiology care.

Cutting-Edge Technology

Advanced hearing aids plus FDA-approved Lenire therapy.

Comprehensive Support

Ongoing adjustments, cleanings, repairs, and insurance assistance.

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