we've moved

we've moved

Audiologist in Walla Walla, WA

Better Hearing is on the Horizon with Horizon Hearing & Tinnitus

Dr. Whitney Jacky, Au.D., CH-TM, brings innovative hearing and tinnitus care to Walla Walla, offering comprehensive audiological services and specialized treatments for the community

Personalized solutions designed for you

Hearing Technology Tailored to You

Every person’s hearing journey is unique, which is why our approach at Horizon Hearing & Tinnitus focuses entirely on you. We combine advanced technology with personalized care to create hearing solutions that fit seamlessly into your lifestyle.

Whether you’re an active professional navigating busy meetings, a music lover seeking clarity in every note, or someone who treasures quiet conversations with loved ones, we select the hearing technology that matches your specific needs and daily activities. Our comprehensive services include hearing evaluations, custom hearing aid fittings, tinnitus management, and hearing protection.

We carefully select from today’s most innovative hearing technologies—from nearly invisible devices to smart connectivity options with smartphone integration and rechargeable batteries. This personalized approach ensures we prioritize your comfort, preferences, and hearing goals above all else. Don’t let hearing challenges hold you back from life’s precious moments.

Whitney Jacky, Au.D, CH-TM

Doctor of Audiology & Tinnitus Specialist

Expert Hearing Care by Horizon Hearing

Comprehensive Hearing Services

Our Walla Walla facility offers comprehensive hearing evaluations and custom fittings using advanced technology. With Dr. Whitney Jacky’s specialized expertise in audiology and tinnitus management, we provide personalized care and affordable hearing solutions from multiple trusted manufacturers. We create long-term partnerships, ensuring ongoing support throughout your hearing health journey. Don’t wait – better hearing is on the horizon, and addressing hearing loss improves overall well-being. Let us help you rediscover the sounds that matter most and enjoy life to the fullest again!

Advanced Diagnostic Assessments

Advanced Hearing and Tinnitus Solutions

Our hearing solutions feature today’s most sophisticated technology, from nearly invisible devices to smartphone connectivity, rechargeable batteries, and advanced noise-canceling capabilities. We work with multiple manufacturers to ensure we can recommend the ideal solution based solely on your unique hearing needs and preferences, not brand limitations.

For tinnitus sufferers, we offer specialized management services including Lenire treatment—an FDA-approved bimodal neuromodulation therapy that combines auditory stimulation with gentle tongue stimulation to retrain your brain’s response to tinnitus. This comprehensive program includes initial consultation, customized device fitting, and ongoing support through in-person and telehealth appointments. As one of the few practices in eastern Washington offering this level of specialized tinnitus care, we provide access to advanced treatment options without requiring travel to larger cities.

Whether you need a diagnostic hearing assessment, hearing aid technology, tinnitus management, or custom hearing protection, our comprehensive services ensure you’ll receive the expert care and attention you deserve.

More than just hearing aids

Complete Care for Your Hearing Health

At Horizon Hearing & Tinnitus, we provide more than just hearing devices—we offer complete audiological care. Our services include comprehensive hearing evaluations, custom hearing aid fittings with ongoing adjustments, professional cleaning and maintenance, repair services for all major brands, tinnitus assessment and treatment, and custom hearing protection. We also provide insurance verification and assistance to help maximize your benefits.

Our modern facility features state-of-the-art diagnostic equipment and a comfortable environment designed to make your appointments efficient and pleasant. We stay current with the latest audiological advancements and treatment protocols to ensure you have access to the most effective solutions available. From your initial evaluation through years of ongoing care, we’re committed to supporting your hearing health journey.

We believe better hearing truly is on the horizon for everyone who walks through our doors. Our transparent, integrity-driven practice means you’ll always receive honest recommendations tailored to your specific hearing needs and budget, with no pressure and no surprises.

EXPERT INSIGHTS FOR YOUR HEARING JOURNEY

Hearing Resources

Hear From Our Customers

What Our Customers Say

Our patients’ experiences speak volumes about our commitment to excellence, with many reporting improved relationships, renewed confidence, and a transformative impact on their daily lives through better hearing.

Vince CannoneVince Cannone ★★★★★ I cannot say enough great things about Horizon Hearing & Tinnitus. This is, without a doubt, the best doctor’s office experience I have ever had.At 67 years old, I hadn't experienced hearing issues until recently. Honestly, I think a phobia of having something visible hanging off my ears kept me away from hearing tests for many years. I finally met Dr. Jacky, and I am so glad I did. She makes you feel like you are her only patient; her genuine concern and passion for people are evident immediately.She introduced me to the newest technology, I personally call them "micro buds." They are manufactured by Oticon and fit right inside the ear, they are unbelievably comfortable, and you can hardly see them. There is nothing on the outside of the ear showing that you’re wearing them. If you’ve been avoidant like I was, I urge you to see this team. There is now a simple, invisible solution.The staff makes you feel like family. Michael was my first contact and was incredible, taking all the time in the world to answer my questions. Emily is equally wonderful at the front desk and makes you feel so welcome. Finally, Rose, the hearing aid assistant, is amazing with follow-up care and making sure every adjustment is perfect.Don't let a phobia hold you back. See Dr. Jacky and her team, they are truly amazing!!!Bill HenryBill Henry ★★★★★ DR Jacky Whitney and her staff are Angels from Heaven. This was by far the best Dr office I have ever been to. They took care of all my hearing concerns and treated me like family. I would highly recommend Horizon Hearing & Tinnitus where the caring never stops. You owe it to yourself to drop by thier office and fell the Heat felt warmth for you as a person and a patient I know I did . Thank you Dr Jacky Whitney and you wonderful staff for the care and kindness you bring to are small town. We are lucky to have you Horizon Hearing & Tinnitus a office with a ❤️ 💙 💜 💖 💗 💘. Bill Henryyvonne carrollyvonne carroll ★★★★★ DaytrekDaytrek ★★★★★ Horizon Hearing and Tinnitus is a great locally owned audiology company. Dr. Jacky is professional and thorough. Highly recommended.Ben BairBen Bair ★★★★★ Absolutely fantastic help. Great customer service. I will be back to support this business in the future.Michael AndersonMichael Anderson ★★★★★ Shelley WeissShelley Weiss ★★★★★ Clinic responded in timely manner and as I am out of state and country proceeded with all the necessary device forms ahead of time. My first consultation was via Zoom. They then were able to see me the next week and then followed up to confirm the appointment and that my device was received. Dr Jakey and all other personnel were very professional, reassuring, helpful and friendly. Their instructions as well as the device’ were excellent and comprehensive.John QuanrudJohn Quanrud ★★★★★ Everyone was friendly and efficientIt was a long drive but well worth the tripJim BrewingtonJim Brewington ★★★★★ Ronald StillerRonald Stiller ★★★★★ Went in only for a cleaning, but Service was quick, friendly, outstanding, and most importantly successful. Since now, I can hear better!Always available, always helpful.Lorri Diane ElkingtonLorri Diane Elkington ★★★★★ Very efficient and friendly service!Jimmie WilkinsJimmie Wilkins ★★★★★ Dr. Jacky is thoughtful, engaging, and personalizes each visit.Di GabrielDi Gabriel ★★★★★ Fantastic!!!!Jocelynn MclaughlinJocelynn Mclaughlin ★★★★★ I absolutely love the sound audiology and hearing clinic in downtown Walla Walla. Jacky, the audiologist and Rebecca, the front desk receptionist are amazing. I had a lot of traumatic experiences with doctors growing up, so I had a lot of anxiety about going in for an appointment. But they put me right at ease and made the appointment super easy for me and they were total sweethearts! I was super impressed, and I highly recommend them to anyone!Kate RobertsKate Roberts ★★★★★ We were in Walla Walla for the Bonnie Raitt concert. Guess who forgot their hearing aid charger🙄. We walked into the beautiful office, met cheerfully by Kynda at the desk. Soon, Amanda joined us and heard the story. We left with the perfect loaner charger and cord. We happily signed the loaner agreement for a generous two weeks, with no charge!Thank you ladies, you two made our trip even better.Kate RobertsJohn DonyJohn Dony ★★★★★ Mike S.Mike S. ★★★★★ Dr. Jacky is as clinical and knowledgeable of a Doctor as you’ll find... Not just the Tri-Cities/Walla Walla area, but one of the very best Audiologists in the Pacific Northwest.Gregory DeerGregory Deer ★★★★★ They were able to be open during regular business hours, unlike the seemingly much larger business I had been using. They had what I needed,demonstrating a " can do" attitude. Lori is very personable, knowledgeable and helpful.Connor StoneConnor Stone ★★★★★ This clinic is fantastic. I went in for impressions to make custom earphones and the service was spectacular. My doctor was not finished until she was satisfied that they were done right and made several attempts to make it happen. The price was right too!Bob BonsteadBob Bonstead ★★★★★ Great new Audiology facility in downtown Walla Walla. On Main Street near the Wine Thief and the Public House. I'm a client and really appreciate the Staff. Good prices and services for hearing aids, batteries, and accessories.Tom JohnsTom Johns ★★★★★ I suggest Sound Audiology & Hearing Aids in Walla Walla for all your hearing aid needs. The owner Lori Lovato treats you as if she has known you for years. Even if it is your first time in their office. She listens to your needs and offers solutions. She makes sure the product she sells you performs the way you need it to. Her office manager Edy does a terrific job. She calls you a day or two ahead of your appointment to remind you. I can't say enough good about the way I was treated. I'll be back again.Don McCombsDon McCombs ★★★★★ I took my 95 year old father to get help for his hearing. Lori went out of her way to meet us after I flew in from Arizona. She spent a lot of time setting up his new hearing aids & make them match his hearing loss.Since we bought them She has went to the Veterans Home where Dad lives & readjusted them to help Dad even hear better. I would highly recommend Sound Audiology to anyone !!js_loader

Horizon Hearing & Tinnitus

Frequently asked questions

Your comprehensive hearing assessment includes several steps: we'll start with an otoscopic examination to look inside your ears, perform tympanometry, and then conduct sound booth testing to measure your hearing at different frequencies. Dr. Jacky will create a detailed audiogram and discuss your results personally, explaining what they mean for your daily life and any recommended next steps.

Lenire is an FDA-approved neuromodulation therapy that combines auditory stimulation with gentle tongue stimulation to retrain your brain's response to tinnitus. Dr. Jacky, as a certified Tinnitus Management Specialist (CH-TM), customizes a plan to your specific needs. The program includes consultation, fitting, and ongoing support through both in-person and telehealth appointments.

Absolutely. We believe in finding the perfect fit for your lifestyle and hearing needs. We are happy to schedule an in-office consultation where you can experience the latest technology and discuss your needs. Our patient-centered approach means we prioritize your comfort and success above all else.

We recommend annual hearing assessments for adults over 60 or anyone experiencing hearing concerns. Regular testing helps us track any changes in your hearing and adjust your treatment plan accordingly. If you have hearing aids, we also recommend periodic check-ups to ensure they're functioning optimally and meeting your needs.

We provide comprehensive repair services for most hearing aid manufacturers and models. Our team can often diagnose and fix issues quickly in our office. For more complex problems, we coordinate directly with manufacturers. We also offer cleaning and adjustment services to keep your devices working at their best.

Yes, we offer telehealth appointments for initial consultations with our tinnitus patients.   We understand that patients often travel to our clinic for tinnitus management expertise, and we want to accommodate you in your treatment. Additionally, for certain modern hearing aids, we can make technical adjustments remotely.

×
js_loader

Request Callback

Ready to improve your hearing? Our team is here to help. Request a no-obligation call or schedule your hearing assessment today.

Don't Miss the Sounds That Matter Most

Schedule your hearing evaluation today and take the first step toward better hearing and living.